For the Online Casino, the following terms shall govern:
"Online Casino" shall mean the Company?s internet gaming system on the Website and related services and gaming activities as offered and listed at www.12win.asia including but not limited to, online casino and/or online bingo hall and/or online poker room and/or progressive jackpot games and/or any other games, where applicable. "Software" shall mean the software licensed to the Company including any program or data file or any other content derived there from, that required to be downloaded (if applicable), accessed or otherwise utilized by the Customer from the Website enabling the Customer to participate in the Online Casino;
The Company hereby grants to the Customer a personal non-exclusive, non-transferrable right to use the Software, for playing in the Online Casino and other online games, in accordance with the following provisions:
The Customer is Not Permitted to:
- install or load the Software onto a server of other networked device or take other steps to make the Software available via any form of bulletin board, online service or remote dial-in, or network to any other person;
- sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in this agreement), the license to use the Software or make or distribute copies of the Software;
- translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the Software;
- copy or translate any user documentation provided 'online' or in electronic format;
- reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the Software or to create derivative works based on the whole or on any part of the Software;
- enter, access or attempt to enter or access or otherwise bypass the our security system or interfere in any way (including but not limited to, robots and similar devices) with the Online Casino or the Website or attempt to make any changes to the Software and/or any features or components thereof.
The Customer does not own the Software. The Software is owned and is the exclusive property of the licensor, Playtech Software Limited, a third party software provider company, (the 'Software Provider'). The Software and accompanying documentation which have been licensed to the Company are proprietary products of the Software Provider and protected throughout the world by copyright law. The Customer's use of the Software does not give the Customer such ownership of any intellectual property rights in the Software. This agreement applies only to the grant of the license to use the Software.
THE SOFTWARE IS PROVIDED AS IS WITHOUT ANY WARRANTIES, CONDITIONS, UNDERTAKINGS OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. WE HEREBY EXCLUDES ALL IMPLIED TERMS, CONDITIONS AND WARRANTIES (INCLUDING ANY OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR ANY PARTICULAR PURPOSE). WE DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS.
THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL BE NON-INFRINGING OR THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR FREE OR UNINTERRUPTED OR THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVERS ARE VIRUS-FREE. IN THE EVENT OF COMMUNICATIONS OR SYSTEM ERRORS OCCURING IN CONNECTION WITH THE SETTELMENT OF ACCOUNTS OR OTHER FEATURES OR COMPONENTS OF THE SOFTWARE NEITHER THE COMPANY NOR OUR SOFTWARE PROVIDER WILL BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY COSTS, EXPENSES, LOSSES OR CLAIMS ARISING RESULTING FROM SUCH ERRORS. THE COMPANY FURTHER RESERVES THE RIGHT IN THE EVENT OF SUCH ERRORS TO REMOVE ALL RELEVANT GAMES FROM THE SOFTWARE AND THE WEBSITE AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS.
The Customer hereby acknowledges that it is not in the Company?s control how the Software is used by the Customer. The Customer load and use the Software at your own risk and in no event shall the Company be liable to the Customer for any direct, consequential, incidental or special damage or loss of any kind (except personal injury or death resulting from our negligence).
The Software may include confidential information which is secret and valuable to the Software Provider and/or the Company. The Customer is not entitled to use or disclose that confidential information other than strictly in accordance with the terms of this agreement.
The Customer warrants that he will read the End-User License Agreement pertaining to the Software and will use the Software only if he has understood and accepted unconditionally and irrevocably the terms and conditions of the End-User License Agreement, and he warrants that he shall continue to access and use the Online Casino only if he agrees with all the amendments and updates of the End-User License Agreement.
The Customer agrees to fully pay any and all payments due to us or any third party in connection with the use of the Online Casino. The Customer further agree not to make any charge-backs and/or renounce or cancel or otherwise reverse any of your due payments and in any such event the Customer will refund and compensate the Company for such unpaid payments including any expenses incurred by the Company in the process of collecting the Customer's payment.
In the event of any dispute regarding a wager or winnings, the Company?s decision will be final and binding.
The Company reserves the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, the Company further reserve the right, at our sole discretion, to demand that the Customer will provide the Company with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction.
In the event that the Company will suspect fraud or fraudulent activity on the Customer?s part or any of the Customer?s payments are charged back, the Company will have the right to withhold any pay-out or winning amounts due to the Customer and if necessary, to lawfully collect any payments owed by the Customer. If playing in any of the live games, in any event of suspected card counting the Company further reserve the right to withhold any withdrawal amount from the Customer account which will be in excess of the Customer original deposit.
The Company reserve the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policy or rules determined in respect of an existing game or a new game.
In case of progressive jackpot winnings, the winnings shall be remitted by a third party software provider company (the "Software Provider"), to the Company (house). Provided that such winnings have been timely remitted to the Company, the Company shall endeavor to settle the payment of such winnings within the first 14 days of the next calendar month directly with the customer/member subject to payment verification procedures. The customer/member acknowledges and accepts that there may be delays in case the Software Provider does not remit the winnings in a timely fashion to the Company. The customer/member agrees to defend the Company (house) against all suits, claims or other actions, and to hold them harmless from any damages, losses and expenses, including reasonable attorneys fees, arising out of any claim by a customer/member relating directly or indirectly to the failure or delay by the Software Provider to deliver the progressive jackpot winnings to the Company (house) for payment to the customer/member.
The customer/member may withdraw a maximum of USD30,000.00 per month, and a maximum of USD10,000.00 per single withdrawal. This limit applies to the total amount of the customer/members' progressive winnings, regardless of whether such winning were obtained in one or more several progressive games. No interest shall be paid on the balance of any progressive winnings that have not yet been paid to the customer/member.
The customer/member may make a special request, through customer support, to withdraw an amount that exceeds the foregoing restrictions. If the Company in its sole discretion accepts the request, the customer/member agrees that the Company may deduct a certain percentage ("deduction rate") from the progressive winnings to cover transaction and administrative costs and any other applicable costs. The customer/member shall be notified of the deduction rate applicable to the request, after which the Company shall proceed with the special withdrawal request upon confirmation by the customer/member.
The Company reserves the right to modify the mode or method of payment for the customer's withdrawal or fund-out request at its sole and absolute discretion. The customer/member grants to the Company the right to publicize any details concerning the customer/member's progressive winning, through such means and media as the Company may choose, provided that the Company shall in its discretion take reasonable measures for the protection of the customer/member's privacy and security.
Additional rules for progressive jackpot games are detailed under the betting rules and regulations for each game.